Privacy Policy & Data Practices

We gather only the personal details required to quote, coordinate mobile appointments, verify vehicle specifications, and honor our multi-year clarity warranty agreements.

Direct Information Categories

Intake Channels

Identifiable elements include customer full names, residential or workplace service addresses, mobile phone numbers, email records, vehicle make, model, and year, along with payment tokens generated via encrypted gateways.

Data arrives directly through completed appointment reservations, referral submission inputs, dealership contact requests, and automated technical logs recording browser agent characteristics, session timestamps, and basic device diagnostics.

Processing Bases & Third Parties

Every data processing activity rests on lawful regulatory grounds and serves clear operational requirements. We never sell, lease, or monetize your contact details to marketing brokers.

Operational Purposes

Lawful Bases

Trusted Partners

Information fulfills on-site technician dispatch, SMS appointment updates, payment receipts, referral payouts, and customer service inquiries regarding lens restoration finishes.

Under GDPR frameworks, processing relies upon contractual necessity for scheduled jobs, legitimate interests in service safety, legal obligations for tax receipts, and user consent.

Data access remains strictly limited to certified payment merchants, appointment calendar infrastructure providers, and SMS gateway vendors under contractual data processing covenants.

Individual Rights & Protections

State, national, and international legislation grants specific entitlements to control how your personal information is stored, reviewed, corrected, or erased across our records.

CCPA, CPRA & CalOPPA

GDPR & COPPA Safeguards

California residents hold the right to know personal categories collected, request file deletion, correct inaccurate details, and remain free from service discrimination. We respect browser signal standards and never sell consumer data.

European residents can request access, portability, restriction, or erasure under GDPR articles. Under COPPA standards, our automotive offerings strictly exclude children under thirteen, and we never knowingly register minors.

Data security protocols, retention schedules, and international transfer guardrails protect your information throughout every stage of the service lifecycle.

Retention & Transfer Rules

Privacy Inquiries & Officer

Service history and contact logs are retained for the duration of your clarity warranty plus requisite tax record windows, after which files are irreversibly destroyed. Any cross-border infrastructure transfers apply standard contractual clauses.

Direct requests to exercise statutory data rights or query security safeguards may be submitted to us written request or standard electronic mail channels.